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Frequently Asked Questions

Contact Us

Speak to our friendly and professional staff any time between:

8.30am-7pm Mon to Thu
8.30am-5pm Fri

( 6873749 6873745  loc. 115

1. What are your regular trading hours?

Value Today transaction          9:00am – 12:00pm

Value Tomorrow transaction     2:30pm –  4:00pm

2. What is the difference between value today and value tom transactions?

Value today – deal date and settlement date on the same day.

Value Tomorrow – buying and selling rates are locked / agreed Today but the actual settlement shall be done on the next banking day.

3. What is your minimum amount per transaction?

Our minimum amount to be traded per transaction is USD20, 000.00.  CC only does volume trading and we do not have over-the-counter transactions.

4. How can one become a client of CC Currency Center?

CC applies the “know your counterpart principle”, thus, we usually conduct a client call to prospective clients and important documents are required to be submitted to be able to become an enrolled client of CC.

Documentary Requirements are the following:

For Single Proprietorships:

1.    Certificate of Registration from the Department of Trade and Industry (DTI)

2.    Business Permit

3.    Authority Letter for the list of authorized personnel to deal and their signatures

4.    Valid primary IDs of the owner and those of the authorized personnel to deal

For Corporations:

1.   Articles of incorporation and by-laws

2.   Authority Letter from the management for the list of authorized personnel to deal

3.   Board resolution and/or Secretary’s Certificate

4.   List of Directors / Partners / Principal Stockholders

5. Do you also require your clients to submit trade documents for clients who wish to purchase (buy) dollars?

Yes, Buyers are required to submit ANY of the following trade documents:

    Invoices

    Bill of lading

    Packing list

Including CC required documents:

    Application to Purchase

    FX Certification

6. What is an FX certification?

A trade document to be filled up and submitted by the Buyer certifying that the amount dealt partially covers his/her FX requirement.

7. How fast can you settle each transaction?

Usual processing time per transaction is 30 minutes.

8. What if a Buyer or a Seller cancels a deal?

In an event a buyer/seller cancels a deal, a cancellation fee will be charge to the client.

Cancellation fee is computed mark-to-market or 5 cents (of the amount dealt) whichever is higher.

“Mark-to-market” is computed as on-going market rate less the agreed rate times the amount of Dollars dealt.

 

 

Testimonials

"I was pleasantly surprised by how simple and quick it all was. The staffs were efficient and always courteous.”

 

"I heard about Currency Center from a friend... they gave me consistently good rates and payments were always prompt."

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